My husband and I are thrilled with the outcome of our floors. We decided to have Rick and his crew sand and refinish our existing hardwood floors. They turned out amazing, couldn’t be happier with the outcome. We highly recommend this team to do any work you may need!
Dale Clark, Kelowna
Rick did an amazing job bringing our floors back to life!!! And finished the job ahead of schedule by 1 full day! Rick was so personable and approachable….always happy to answer my questions…..super knowledgeable…truly an expert in his field. Thank you so much Rick & Darin! We absolutely love our new refinished floors…..it’s just like the first day we moved in.
Monique Wright, Kelowna
I would like to commend Rick and the crew of Strong Roots Flooring. We called Strong Roots and were provided with an estimate to sand and refinish the entire top floor of our 6200 sq. ft. home plus remove cork flooring from my office and install and match hardwood. We were on vacation and trusted Rick to perform the task at hand and to work through any possible issues. We are 100% happy with the craftsmanship, the pride of workmanship and the effort made by Strong Roots to ensure customer satisfaction. We were happy to find our home clean and the work completed within the timeline as promised. We received updates regarding progress via e-mail and were happy to receive the updates. We are 100% happy and cannot find one negative thing to complain about! Thanks again guys for a top notch job!
John Robinson, Kelowna
We were very pleased with Strong Roots from the moment we made our first visit to the showroom, to the completion of our project. The staff were so helpful and so obliging ,and the end result was exactly how we wished or floors to look. Have made lots of referrals to friends.
Sally Cassidy, Kelowna
We had oak floors that had average damage from years of previous owner’s damage. From the first point of contact with everyone at Strong Roots, front desk to sales, installers to the owner – our experience was second to none! Your attention to detail every step of the way, made the process smooth (pun intended). Taking care to cover certain areas with plastic, was very appreciated. I’m so pleased that we went with your suggestion and also applied grey stain on the red oak floors – STUNNING! Well worth living in the basement (there’s very little dust) while you made our floors look flawless. We are so happy! Thank you.
We have used StrongRoots twice in the past year and each time they have exceeded our expectations. They are a family run business focused on delivering a premium product while putting an emphasis on client satisfaction. Look no further, this is one of the best companies I have worked with and you will love the results. Thank you Rick, Scott, Dylan and team.
Wendy Moore, Kelowna
Rick is a wealth of friendly knowledge! Stellar customer service! This guy is super busy; yet he still took time over the phone to answer our questions about flooring, recommend underlay & provide installation tips! Sharing his personal experience of what works best in a busy, animal and kid friendly household, it was like talking to an old friend. He even made time to mention the precise tools we would need! I highly recommend Rick and his professional staff at Strong Roots! Thank you kindly for everything!
Ty & Tavia, Glenrosa, West Kelowna
Great service, job was done correctly at a good price and executed in a timely matter. I highly recommend Strong Roots Flooring in Kelowna
Nancy T, Kelowna