Due to information from the Ministry of Health we have taken extra efforts to protect our staff and our customers from COVID-19.
As of March 23rd we have closed our showroom to the public and continue to work remotely until further notice. Our hardwood refinishers are still working at this time. We are still available and can be contacted at:
PHONE: 250-808-7668
EMAIL: [email protected]
A health and safety protocol was put into place and continues to be followed. Customers and contractors are called ahead of time to ensure our staff is isolated when working in homes. We have strict sanitary protocol in place to sanitize handles and surfaces on job sites, work van interiors and tools multiple times per day. Our staff are equipped with disinfecting cleaners and hand soap. They carry with them required protocol for sanitizing and hand washing as well.
Our staff has the option to not go to work if at any time they feel uncomfortable or unsafe, we will not force our staff to work and will adjust schedules accordingly.
All of our customers have the ability to delay work that is scheduled in the near future to ensure their safety along with the safety of our staff without losing their priority sequence when work returns back to normal in the future.
We are staying positive at this difficult time and wish everyone safety both physically and mentally. We will continue to post photos to social media of old work and know that with all of our efforts together we can flatten the curve.
Stay healthy!
The Team at Strong Roots Flooring